Thursday, August 14, 2008

The Madness Continues


There has been a noticeable uptick in dangerous emails over the last couple of months. Most recently, a bunch of CNN Top 10 emails that have malicious links in them. Yesterday we started seeing MSNBC News Alerts emails with the same type of malicious links. And we are even seeing bogus Internet Explorer update emails.

The common thing about these emails, with the exception of the IE update one, is they look very genuine right down to the company logos and fancy email layouts. This is all designed of course to trick the reader in to clicking on a link in the message that will cause some type of harm to their system.

Users need to be reminded about the potential problems with email and need to be alert when they see something like one of these emails. Do they have a subscription to CNN Top 10? Even if they do, check the from address in the message, most of the bogus messages we see will be very obvious by the strange from address names. Is the message signed by a famous person or some high ranking official from a foreign country?

Most users are aware of potential problems with email attachments. However, we find that most users are totally unaware of the same, if not increased risk of clicking on links in emails. As business owners and managers we must be aware of these risks and take whatever steps we can to mitigate them. One of the first steps (after making sure you have current antivirus and anti spyware software installed), is to create a process for continually educating and reminding your users of the potential risks within emails and bogus or infected websites. How do you handle this issue? Leave a comment here about how you are fighting or intend to fight this problem.

Tuesday, July 22, 2008

AT&T / PowWeb Issue

AT&T is currently having a problem routing Internet traffic to PowWeb. PowWeb is a large Internet hosting company that hosts thousands of websites and email servers. We have several Clients using PowWeb for hosting either their website, email or both. If you are using AT&T for your DSL service and you are experiencing problems with your email or accessing your website you will need to contact AT&T as the problem is with there systems.

Of course you can always contact our office for further information.

More information can be found here.

Thursday, July 10, 2008

Watch For Windows XP SP3

Microsoft is releasing its latest and final Service Pack for Windows XP to the general public today. Service Pack 3 includes a large amount of hot fixes and a few functionality changes.  Beginning today SP3 will start being offered via the Windows Update Service.  This means that if you have auto updates turned on in Windows XP, Service Pack 3 may be downloaded and installed automatically on your machine depending on how you have it configured.

What does this mean?  During our testing we had quite a few issues with Service Pack 3 on older systems.  We install Service Pack 3 on all our new systems and have had no issues.  So, just be aware that you could have problems.  Of course create a full backup of your system before you apply SP3 just in case.

If you typically install all the Microsoft hotfixes on your computer and your computer is a little aged, I don’t think I would take the a chance with SP3.  Keep up with the standard hotfixes and start thinking about buying a new system.  If you want to stay with XP, even though XP has been retired, you can still get systems with XP on them by using Microsoft’s downgrade program.  But why don’t you give Vista a try? 

Wednesday, June 25, 2008

NOD32 Update Causing Problems

Eset released a NOD32 virus definition file update earlier today that caused problems. Definition update 3217 caused false positives on some Word files. Within about an hour they released update 3218 which corrected the problem. You can tell which version of data definition file you have by pointing to the Eset icon in the lower right side of your desktop. When you point to the icon a dialog will come up which displays the engine version and the Virus signature database version. Make sure you have 3218 or higher. If not, double click the icon, click on Update and then click on Update virus signature database. This should update you to the current version.